Is place branding a money trap invented by evil advertising agencies? Is it a fool’s gold for destinations? Has any place ever benefited from so-called place branding? How about this scary stat?: 86% of place branding projects fail within a year of introduction. Is there a way to break this curse? Let's figure out the …
What makes Apple special?
I’ve been writing about branding for years, yet only one of my articles talks about the greatest brand of our time: Apple… Here is why: As soon as we start talking about brands and branding, it becomes extremely difficult to find an article that doesn’t refer to Apple. Every conference I attend, analyzes Apple as a …
Archetypes or stereotypes?
In the intricate dance of place branding, merely twirling to the tune of stereotypes often leaves cities spinning in circles. With 86% of place branding projects failing, it's high time cities looked inward, seeking their true archetypes— their unique, universal narratives. Take Ottawa's attempt to reshape its 'boring city' stereotype through advertising. Instead of straining to change perceptions—an endeavor as fruitless as convincing a lifelong cat person to favor dogs—cities should excavate their archetypal stories, just as Washington DC, Minsk, and Izmir have done. Through their efforts, these cities have painted vibrant, authentic narratives that resonate deeply, turning their stereotype 'shadows' into archetypal 'light.' In this quest, remember: a city, like its people, is a tapestry of stories—your stereotype is merely a single thread, not the entire weave.
Know Canada?
Below, is the comment I left on an article on Brand New. My thoughts on Canada's new campaign generated some interest, so I decided to share them with you. Enjoy it! "I like the simplicity of the design, as well as applications and the selection of images. As usual, BMD has done an excellent "design" …
Are you asking the right questions?
Have you ever left a meeting questioning why you were even summoned in the first place? What was the objective of the session - if it had any? What was the convener trying to achieve? I don't know about you, but I have been to too many such meetings, in which we, collectively, wasted valuable time …
Key to customer loyalty
There are some brands that I find so successful. I call them magnetic. One of those brands is Maui Jim, the sunglass company. The brand is best known for its high quality, reasonably priced and fashionable polarized sunglasses. I bought my first Maui Jim sunglass in 2008. Since then, I bought two more. As rational …
Smoothies and Tim Hortons… Success or failure?
Last week we talked about Starbucks’s recent experiment of serving alcohol in some of its locations. We ended up recommending them to create a second brand. We also said, on our next article we will focus on a successful line extension from Canada: Tim Horton’s, one of Starbucks’ archrivals. For those of you who are …
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Alcohol and Starbucks… Success or failure?
I recently read an article by Mr. Martin Bishop from Landor about Starbucks serving regional wine and beer in some of its Seattle locations. Lately, Starbucks successfully updated its identity and announced that it aims to be more than a coffee company. The brand’s little experiment clearly shows that it means it. But I think such …
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How to discover what your customers really want?
Previously we claimed that people fly Porter primarily because of convenience and not chicness. Also, we recommended that you could force your customers to trade off attributes so that you can find what they genuinely want. Let's dive a little deeper and see how smart guys at Bain & Company can help you. If there …
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1+1=11: Creating critical mass
Branding a place or a large organization is a tough task. It is difficult mainly because you are dealing with many stakeholders, each having their agendas. When I face such a situation, I always say: “In branding 1+1=11.” Particularly, for organizations with multiple stakeholders, my primary job is to have their agreement on a shared …
