Thinking

The obvious explanation is usually where I start looking.

Most brand challenges come with an answer already hiding inside the question.

I’m interested in the ones where that answer is wrong, incomplete or simply too convenient.

This is where I write about brand strategy, psychology, culture and the patterns underneath difficult business problems — mostly to understand why the obvious explanation so often isn’t the useful one.

Work shows what I’ve done. This is where you can see how I think.

Featured thinking

A few pieces that best reflect how I approach a difficult question.

What clients say — and what the strategist should hear underneath it

The presenting problem is rarely the real one. Twelve familiar statements, and what they may actually be telling you.

September 2025

The Shipbuilder’s Trap

The most common B2B brand problem: a company that knows exactly what it builds, and cannot say why anyone should care.

May 2025

Not every product that grows becomes a brand

Growth and brand are not the same asset. What happens when a company mistakes one for the other.

July 2025

Brand identity vs. brand image

What you show isn’t always what they see, and the gap between the two is usually where the work is.

June 2025

Who, or what, is your brand’s nemesis?

Most brands can name their competitors. Fewer can name what they are actually up against.

September 2025

Tone of voice as a competitive weapon

How a brand sounds does more strategic work than most companies ask of it.

September 2025

The secret geometry of brand strategy

The underlying structure most brand strategies share, once you know where to look.

April 2025

What the Hello Kitty airport tells us

What a piece of cultural branding reveals about meaning, licensing and attention.

August 2025

Different or distinctive?

Two words used interchangeably in most briefs, which point at entirely different strategies.

May 2023

Daddy, where do archetypes come from?

Where the patterns come from, why they recur, and what they’re actually useful for in brand work.

April 2023

Themes I keep returning to

The problem under the problem

Why organisations often solve the symptom because it is easier to discuss than the underlying tension.

Brands as living systems

How brands change as organisations grow, fragment, accumulate history and become constrained by their own success.

Psychology and culture

What people believe, fear, value and signal — and why those forces often explain behaviour better than the rational story.

Language and meaning

How words frame choices, reveal assumptions and sometimes prevent organisations from seeing what is actually happening.

Collective identity

What changes when a brand belongs to a city, institution, family, nation or community rather than a single owner.

Archive

Twenty-five years of writing about brands. Some older pieces belong to earlier moments in the discipline; I keep them because intellectual history is more useful when it stays visible.

Got a brand challenge that looks simple but isn’t?

That is usually where I’m most useful.