Brand strategy often begins in confusion—not with business jargon, but with real human frustration: “No one cares about us anymore.” Over the years, I’ve learned that these emotional signals often reveal deeper patterns. In this article, I introduce a practical diagnostic framework built from years of listening closely to brand owners. It maps five distinct stages of brand development—Infant, Adolescent, Adult, Late Adult, and Elderly—and shows how each stage comes with its own struggles, symptoms, and strategic next steps.
Not Every Product That Grows Becomes a Brand
A personal story about a canceled subscription reveals a deeper truth: many companies grow but never become brands. In a world obsessed with acquisition, loyalty is quietly being devalued—yet it’s in those vulnerable, human moments that true brands are made. This essay explores the false dichotomy between growth and meaning, and why treating loyal customers well isn’t sentimental—it’s strategic.
Brand Identity vs. Brand Image: What You Show Isn’t Always What They See
Most brands obsess over identity—logos, slogans, style guides—yet forget one essential truth: it’s not what you say that shapes your brand, but what people feel when you're not in the room. This article explores the crucial gap between brand identity and brand image—and why bridging it is the key to building lasting trust.
Why One Size Does Not Fit All in Place Branding?
Discover why cities, like people, have their own "innovation personalities." Whether they're trailblazing Innovators or cautious Late Majority, each city navigates change in unique ways. Dive into how diffusion of innovation theory merges with place branding, giving cities archetypal identities that evoke specific emotional responses. This is essential reading for policymakers and brand strategists looking to pinpoint their city's place in the global innovation landscape.
Daddy, where do archetypes come from?
Are archetypes limiting or a source of endless inspiration for marketers?
How to differentiate your brand? Part 3
Over the last two decades, brands have become 200% less distinct from one another. The ones that stand out, however, have something in common: They integrate two seemingly opposing personality traits. In this series of six blogs, I offer different methods to discovering and leveraging the duality embedded inside your brand. By tapping into these insights, …
How to differentiate your brand? Part 2
Over the last two decades, brands have become 200% less distinct from one another. The ones that stand out, however, have something in common: They integrate two seemingly opposing personality traits. In this series of six blogs, I offer different methods to discovering and leveraging the duality embedded inside your brand. By tapping into these …
