Crisis Communication Tactics during Covid-19

The world is facing a significant threat. In times like this, managing the crisis is not enough; one must also properly communicate the crisis. That said, communication tactics that work in regular times do not work when there is a crisis. If you want to communicate effectively in times like this, then read the below … Continue reading Crisis Communication Tactics during Covid-19

How funny your brand should be?

Back then I was collaborating with a renowned agency on a re-branding project. Upon completion of nation-wide research, we started working on brand personality, one of the building blocks of brand strategy.  At that point, the creative director of the agency adamantly insisted that the brand should opt for a humorous tone of voice - … Continue reading How funny your brand should be?

H&R Block's tax preparation ad is built on a wrong insight

Bad advertising is caused by lack of deep insight

You’ve probably heard the famous proverb: in this world, nothing is certain but death and taxes. As correct as that fatalistic and sardonic saying is, in this day and age- it is also incomplete: During the tax filing season, one must add tax preparation ads to the list of inevitable. They are omnipresent. And, sadly, … Continue reading Bad advertising is caused by lack of deep insight

When to celebrate your brand’s history?

Let’s say you are managing a brand that is about to celebrate its 25th-year anniversary. An interesting question pops up: Should you promote your company’s length of life? Should you say something like, “Since 1990”? When does it make sense to celebrate your brand’s history? What’s the right thing to do?

Symbolic Meaning of Numbers

Are you considering to use numbers as a part of your brand? Then, you may want to learn about the symbolic meaning of numbers! For instance, why do you think 7 is the world's most popular number? Or does 5 have a gender? Which of the following is better to convey a sense of uniqueness? … Continue reading Symbolic Meaning of Numbers

How to create a buyer persona?

“Our target audience is 18-48, female and male, C1, B and A.” You might have heard a similar nonsense statement before... The above sentence is a feeble -and rather soulless- attempt to describe a "target" "audience". I am categorically against using such lingo as it's a completely outdated way of thinking. I also believe that in this day … Continue reading How to create a buyer persona?

Health for all. All for health.

(The below article was written for the city of Izmir to support its bid to host EXPO 2020. Although Izmir lost the bid to Dubai, it is my utmost hope that the ideas in this article will help Izmir in its noble pursuit of creating a healthier planet.)The World Health Organization defines the meaning of … Continue reading Health for all. All for health.

Systemic Solutions for Toronto Raptors – Part 2

Previously, we analyzed the Toronto Raptors as an organization, focusing on the causes of its perpetual mediocrity. We mentioned that there is a systemic problem that’s been bothering the Raptors since its inception. Our first analysis focused on the Shifting the Burden archetype. Today, we are going to focus on another Systems Archetype: Escalation. A … Continue reading Systemic Solutions for Toronto Raptors – Part 2

How to make the invisible visible?

Let’s play a game: Try to imagine a public park that is an acre big. What comes to your mind? How large is it? How easy was to visualize it? And, how long do you think you’ll be able to remember it? We all know an acre is a sizable piece of land, but we … Continue reading How to make the invisible visible?

Know Canada?

Below, is the comment I left on an article on Brand New. My thoughts on Canada's new campaign generated some interest, so I decided to share them with you. Enjoy it! "I like the simplicity of the design, as well as applications and the selection of images. As usual, BMD has done an excellent "design" … Continue reading Know Canada?