Being in command out of control

Do you feel like the world is spinning faster these days? Are there too many things happening simultaneously? Is the pace of your life too fast? Are you looking for a way to keep things under control? How can you control people and events around you when deep down you know you can't even fully [...]

The meaning of working

Look around you. They are everywhere: The over-worked. The under-appreciated. The under-valued. The lost ones. The professional zombies. Today's professionals are not happy at work, and I think our thirst for meaning is at the core of the problem. Follow your bliss and doors will open where you would not have thought there would be [...]

When do people support change?

Did your key project fail to deliver the expected result? Has your organization undergone a massive restructuring process, yet nothing has changed? Did your city spend a fortune to brand itself, but in reality nobody has cared? Don’t feel bad, because you are not alone: Turns out 75% of organizational change projects do not yield the promised result. Let’s [...]

Systems thinking and Los Angeles Lakers

Los Angeles Lakers is one of the greatest franchises in the history of modern sports. They won the NBA championship 16 times and missed the play-offs just five times! I have always admired the "championship-or-bust" mentality of this organization. After a couple of “relatively” unsuccessful seasons, the Lakers decided to assemble a “super team.” They signed [...]

The Chief Answer Officer

A couple of months ago, we talked about ways to improve the effectiveness of meetings and projects. Today, we’d like to address the same topic, but offer a different solution... In her must-read book The New How, Nilofer Merchant shares one of her observations: She analyzes the lack of responsiveness of large organizations and identifies [...]